BFree

BFree was founded by digital lending professionals that were deeply unsatisfied with the established debt recovery practices in Nigeria. Debt recovery is a painful process for both companies and individuals with lots of negative user experience. We are here to revolutionize the process using an integrated, data-driven recollection approach to identify and recover funds from delinquent customers. We are recruiting to fill the position below:

Job Title: Tele – Loan Recovery Officer

Location: Lagos

Employment Type: Full-time

Job Summary:

  • We are looking for Tele-Loan Recovery Officers to maintain a complete debt collection portfolio, and work with delinquent clients to resolve non-performing loans.

Job Description:

  • Reviewing the company debtor list.
  • Contacting customers and informing them of their overdue bills.
  • Advising customers on their payment options and negotiating suitable payment plans.
  • Following up with clients on previous payment arrangements.
  • Maintaining customer payment records.
  • Responding to customer queries.
  • Maintaining accurate, up-to-date customer account information.
  • Reporting daily progress against targets to the Team Leader.

Job Requirements:

  • B.Sc. / HND experienced in Banking or any financial field that deal with debt recovery is preferred
  • Minimum of 1-2years of experience.
  • Previous experience working as a Collections Officer.
  • Familiarity with state debt collection laws.
  • Knowledge of payment plans and accounting procedures.
  • Working knowledge of Microsoft Office Suites.
  • Excellent communication and negotiating skills.
  • Good listening skills and superb questioning techniques.

Salary & Compensation:

  • Base salary of 32k NGN per month
  • Performance-based bonus of fixed percentage of recovered amount (avg. ~50k NGN to 100k NGN)
  • All in take home usually between 82k NGN – 132k NGN (If you are good, you make a lot – if you are not good, then not)
  • HMO

To Apply:

Interested and qualified candidates should:

Application Deadline: 30th April, 2021.

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