24 Aug 2021

Internship Customer Service Intern Recruitment at Busy Minds Consults

Busy Minds Consults – Posted by dailyjobsnigeria Lekki, Lagos State

Job Description

Busy Mind is an HR Consulting firm providing a range of human resources services to clients across industries

.

We are recruiting to fill the position below:

Job Position: Customer Service Intern

Job Location: Lekki, Lagos

Employment Type: Full-time, Internship

Responsibilities

  • Deal directly with customers either by telephone, electronically or face to face
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Provide pricing and delivery information
  • Perform customer verifications
  • Maintain customer databases
  • Manage administration
  • Set up new customer accounts
  • Process orders, forms, applications and requests
  • Organize workflow to meet customer timeframes
  • Direct requests and unresolved issues to the designated resource
  • Manage customers’ accounts
  • Keep records of customer interactions and transactions
  • Record details of inquiries, comments and complaints
  • Record details of actions taken
  • Assist prepare and distribute customer activity reports
  • Assist communicate and coordinate with internal departments
  • Follow up on customer interactions
  • Provide feedback on the efficiency of the customer service process.

Job Requirements

  • Qualification: HND / B.Sc Degree
  • Experience: 0 – 1 year customer service experience or similar role

Desired Skills:

  • Attention to detail
  • Listening and taking corrections
  • Spotting fibre materials.

Salary

N45,000 Monthly Allowance with daily lunch.

Method of Application

Interested and qualified candidates should send their CV and Cover Letter to: using the Job Title as the subject of the e-mail.

Jobgurus

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Job Categories: marketing-jobs. Job Types: Internship.

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