An Ultra-modern Hotel

  • Ondo, Ondo State


  • Permanent

  • Full-time

An ultra modern hotel in Akure is recruiting to fill the position below:

Job Position: Guest Service Agent

Job Location: Akure, Ondo

Employment Type: Full-time

Job Description

  • Greet hotel guests; answer any questions or concerns.
  • Deliver excellent customer service, at all times.
  • Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety.
  • Conduct regular security checks throughout the day and report any security issues to the manager.
  • Assist in keeping the hotel reception area clean and tidy, at all times.
  • Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail

. * Operate computer programs

  • Maintain guest records and book reservations
  • Complete basic cashier and bookkeeping responsibilities
  • Contact necessary staff to solve problems when challenges arise, ensuring guest comfort.
  • Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities.
  • Report any maintenance issues immediately to the manager, including all furniture, fittings and equipment.

Salary

N18,000 – N20,000 (Monthly).

Method of Application

Interested and qualified candidates should send their Curriculum Vitae and a Motivation Letter to: using the Job Title as the subject of the e-mail.

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