• Enugu, Enugu State


  • Permanent

  • Full-time

We are a luxury hotel located in the heart of Nsukka, Enugu State and we are seeking the services of an experienced Hotel Manager who will oversee all operations and day-to-day activities of the Hotel managing everything from accounting, sales, business development, and customer service.

  • Minimum Qualification: Degree
  • Experience Level: Management level
  • Experience Length: 5 years

Job Description/Requirements

The job incumbent’s responsibilities will include, but are not limited to;

  • Oversee personnel including receptionists, F&B staff, and administrative employees.
  • Monitor employee performance and conduct regular evaluations to help improve customer service.
  • Maintain records of budgets, funds, and expenses.
  • Welcome and register guests once they arrive.
  • Resolve issues regarding hotel services, amenities, and policies.
  • Organize activities and assign responsibilities to employees to ensure productivity.
  • Create and apply a marketing strategy to promote the hotel’s services and amenities.
  • Coordinate with external parties including suppliers, travel agencies, and conference planners.
  • Evaluate hotel performance and ensure compliance with health and safety rules.
  • Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments.

Requirements:

  • Bachelor’s degree in Hospitality, Business Administration or relevant field.
  • A minimum of 4 years’ experience in hotel management or similar role.
  • Strong understanding of hotel management best practices and data entry software.
  • Outstanding interpersonal communication and customer service skills.
  • Exceptional leadership abilities with great attention to detail.

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