Saro Lifecare Limited

  • Port Harcourt, Rivers State

    Abuja, FCT


  • Contract

  • Full-time

Saro Lifecare is a company in the Saroafrica Group that plays in the personal and home care category with a national audience in the fast-moving consumer goods industry.

We are recruiting to fill the position below:

Job Position: Hypermarket Officer

Job Locations: Port Harcourt – Rivers & Abuja

Employment Type: Contract

Job Description

  • Hypermarket Officer (HMO) is tasked with the responsibility of ensuring the availability and visibility of all Saro Lifecare brands across the shelves of all key Hypermarkets in his/her area of coverage to achieve hypermarkets and Key Supermarkets optimization based on set KPIs

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Primary Responsibilities

Route to Market Implementation:

  • Implement the route to market for his area of coverage as designed in the Hypermarket Plan
  • Design route for Merchandizers within the coverage area and clear Sales KPI for merchandizers effectiveness
  • Expansion drive into Hypermarkets stores within the coverage area.
  • Recruitment and maintaining relationship with key Hypermarkets for effective optimization.
  • Consistent availability of ACV in the Modern Retail channel

Sales Management:

  • Directs, coordinates and collates Sales and Collection plan for his area of coverage based on available Hypermarket
  • Oversee the achievement of his territory Sales and Collection Target by keeping track of performance and suggest intervention that will ensure we are on track
  • Maintain track record of Hypermarkets and resource performance on a daily, weekly and monthly basis
  • Be in direct contact with the Key Decision makers of outlets on a weekly basis for opportunities in upselling, Competition, resolve service issue and generally to bond with them for higher productivity
  • Maintain stock availability by making products request in line with Target and restocking level
  • Supervise the delivery van and ensure prompt delivery of all PO’s

Channel Management:

  • Champion the implementation of Sales Drivers (Distribution, Shelving, Pricing, Promotion & Merchandizing) in accordance to the approved Sales Activation Standards in all Hypermarket Accounts within coverage area
  • Take full ownership of implementation of all company Resources, Marketing Initiatives (Promo, POSM deployments, etc) and Standards across all segments (TLA, SA & EA) within coverage area
  • Resolve or Escalate channel Issues within his/her Hypermarkets covered and provide management periodic update on channel performance
  • Management of Merchandizers or In-store activators attached to Hypermarkets covered.

Risk and Control Management:

  • Monitor credit compliance of Hypermarkets within area of coverage
  • Ensure Merchandizers are always on their Hypermarket of coverage and 100% visibility of their activity
  • Reports all incidences not more than 24 hours after incidence.
  • Identification and Replacement of Off Spec products within 48hrs of notice.
  • Follow up on Payment and Inventory Management through the Purchase/Account Manager & Aisle Supervisor.
  • Outlet recruitment, retention and growth of their business across the different channels for optimization and business growth.
  • Execute Hypermarket specific functions for channel bonding with Saro Life Care

Process Improvement:

  • Continuously ensure process are followed and improved upon by adherence and proposing ways of improvement.
  • Work together with Hypermarket Lead in Collaboration with Innovation on the digital route to market as a key driver of Efficiency and Scalability

Reporting:

  • Provides reports of functions on daily, weekly and periodic basis as may be needed by the Line Manager.

Qualification / Requirements

  • Minimum of an OND in a Social Science course
  • 0-3 years working experience
  • Must be computer literate
  • Age: 21 – 30 years old

Special Skills / Key Behavioural Competencies

  • Ability to work independently and deliver.
  • Smart, and willing to learn
  • Excellent communication skills
  • Ability to multitask, prioritize and resolve customers issues
  • Accurate and attention to detail
  • Highly numeric
  • Goal-oriented organized team player

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