​ICS Outsourcing Limited

  • Lekki, Lagos State


  • ₦ 80,000 per month

  • Permanent

  • Full-time

Lagos

Date Posted: 2021-01-29

ICS Outsourcing Limited – We are recruiting to fill the position of a Loan Officer in Lagos (Lekki).

Job Description

  • Source for borrowing clients within specified catchment area
  • Administer all aspects of client relationship from customer acquisition to loan request evaluation and application, management and timely repayment
  • Ensure close monitoring of disbursed loans in their portfolio to ensure that delayed payments and defaults are kept to the barest minimum.
  • Develop sound knowledge of client businesses
  • Ensure client files and documentation are kept up to date
  • Contribute to development and marketing of new products and services based on client interactions, in line with the bank’s strategy.
  • Build solid customer relationships and ensure customer loyalty and satisfaction
  • Ensure customer retention within parameters specified by management.
  • For group loans, administer group formation, lead group meetings and ensure timely repayment of group loans
  • Ensure achievement of approved business targets in compliance with lending guidelines and other regulations.
  • Prepare performance reports for management as required

Qualifications

  • First degree/HND in finance, management or other numerate discipline
  • Proficiency with MS Office tools especially Word, Excel
  • Minimum of 2 years’ experience in microfinance lending
  • Familiarity with group lending operations
  • Familiarity with banking applications preferred
  • Professional certifications in HR, Project management or IT is an advantage

Key Competencies:

  • Unquestioned integrity
  • Ability to thrive in a goal-setting environment
  • Strong communications and interpersonal skills
  • Excellent marketing and selling skills
  • Strong client engagement/customer service disposition
  • Creativity to deepen customer engagement.

Remuneration

  • N80,000 net salary
  • Performance based pay
  • HMO + Pension.

Method of Application

Interested and qualified candidates should send their applications on or before 10th February, 2021, with “Loan Officer” as the subject of the email.

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