We are recruiting to fill the position below:

Job Position: Loan Recovery and Loan Monitoring Officer

Job Location: Lekki, Lagos
Employment Type: Full-time

Responsibilities

• Keep track of assigned accounts to identify outstanding debts
• Plan course of action to recover outstanding payments
• Locate and contact debtors to inquire of their payment status
• Negotiate payoff deadlines or payment plans
• Handle questions or complaints
• Investigate and resolve discrepancies
• Create trust relationships with debtors when possible to avoid future issues
• Update account status and database regularly
• Alert superiors of debtors unwilling or unable to pay when necessary
• Comply with requirements when legal action is unavoidable.

Requirements

• B.Sc / HND in Business Administration, Banking and Finance
• High School Diploma is preferred
• 2-3 years experience
• Proven experience as a debt collector
• Experience in working with targets and tight deadlines
• Knowledge of relevant legal requirements
• Working knowledge of MS Office and databases
• Excellent communication and people skills
• Apt in negotiating and persuading
• Ability to be polite and compassionate without lacking confidence.

Method of Application
Interested and qualified candidates should send their Applications to: using the Job Title as the subject of the mail.