Precious Palm Royal Hotel

  • Benin City, Edo State


  • Permanent

  • Full-time

Precious Palm Royal Hotel is a sensational resort strategically located in a serene and cozy and Transport, Headquarters, Lagos – Benin Expressway. Isiohor, Ugbowo environment; and shares a common boundary with the Nigerian Army School of Supply, Benin City, Edo State, Nigeria. Lagos-Benin Expressway, Ugowo-Isihor axix, Benin City, Edo, Nigeria.

We are recruiting to fill the position below:

Job Position: HR / Admin Officer

Job Location: Benin, Edo

Employment Type: Full-time

Job Description

  • To manage end-to-end HR/Admin activities, viz, Recruitment, Payroll, Performance Management, Employee Relations, Statutory Compliance, Employee Engagement Activities, Training and Development etc.
  • To coordinate with all the HODs and understand their manpower requirements and fill the vacancies at the earliest

. * To maintain employee attendance and generate salaries vouchers for the various department/unit.

  • Ensures accurate database of staff records, which should be consistently updated.
  • Implements and follows through Employees Recognition Programs, i.e. Innovation Award, Honesty Award, EOM Award, etc.
  • Be visible and accessible to all employees and follow through all actions.
  • Maintain strong relationship and goodwill with all employees.
  • Handle complaints and counseling.
  • Coordinate with the relevant department for the submission of the evaluation forms before expiry of the probationary period.
  • Update personnel file for staff transfers, promotions and salary adjustments
  • Maintenance of the resignation record. And arranges exit interviews for rank & files personnel.
  • Plan Bonus, commission and incentives schemes for the relevant staff.
  • Administer leaves of absence • Advise employees and/or managers regarding HR Policy, best practices, manager/employee relationships and conflict management
  • Join in developing policies on issues such as working conditions, performance management, equal opportunities, disciplinary procedures and absence management.
  • Manage HR administration such as contracts, letters and personnel files.
  • Join in processing employment residence visa(work permit), renewals, medicals and termination of employment along with other team members.
  • Ensure compliance with all HR legislation and keep up to date with changes to local authorities.
  • Provide staff counselling, guidance, career planning, and participate in disciplinary matters up to and including dismissal.
  • Ensures confidentiality is maintained at all times and provides information only to those with a need to know.
  • To ensure that the company HR operational policies and processes are adhered to and continually improved.
  • Join to coordinate and / or conduct departmental training and new hire hotel orientation program
  • Implement corporate policies and procedures on compensation, incentive, bonus and benefits
  • Continually assesses employee morale by analyzing absenteeism and turnover records, lateness and resignations.
  • Join to coordinate all matters related to staff accommodation, facilities, and transport.
  • Conduct needs analysis, develop, implement, and monitor training programs and materials.
  • Encourages a good standard of employee conduct and behavior and coordinates disciplinary procedure as and when necessary.
  • Support operational efforts through proper staffing and training of associates.
  • Any other related task.

Requirements

  • Degree in Human Resources, IRPM, or related discipline
  • Minimum of 5 years’ experience in HR field and at least 2 years HR experience a 4/5-star Hotel.
  • Good knowledge of employment or labour law and HR best practice
  • Membership of CIPM will be an added advantage
  • Strong background in employment/recruitment.
  • Strong written communication skills required

Job Position: Operations Manager

Job Location: Benin, Edo

Employment Type: Full-time

Duties and Responsibilities

  • Fully responsible for all aspects of all departments.
  • Support and work with all Head of Departments in all aspects of running the hotel.
  • Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
  • Conduct regular operations team meeting with all the HODs daily / weekly to discuss routine operational matters, sales targets, guests’ feedbacks and action taken for service recovery, and also any staff issues. Minutes of the meeting to be sent to GM/CEO.
  • Ensure SOP implementation in all departments and check the same during routine operational checks.
  • Monitor the purchase / indent / requisitions of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors / suppliers etc.).
  • Randomly inspecting the stores to check the stock in hand (quality, par stock levels, expiry etc.) with the Store Manager.
  • Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter.
  • Inspect all departments for SOP implementation.
  • Inspect all departments with their respective Manager’s for cleanliness, ambience, service readiness, staff grooming & hospitality culture.
  • Monitor the co-ordination between all departments for smooth & efficient operations.
  • Assessing and reviewing customer satisfaction and service recovery process.
  • Meet all dept. heads to review & train the staff to upkeep the human capital.
  • Identifying staff learning/training needs and assisting with training and development
  • Providing timely and constructive feedback to all direct reports as and when required either formally or informally.
  • Conduct weekly / Daily meeting with marketing personnel for enquiry & follow up & conversion to grow up the business.
  • Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organization.
  • Be on available on call 24 hours a day to resolve any urgent problems on emergencies.
  • Responsible for the overall management of the operation of the hotel.
  • Supervise line managers, supervisors, heads of departments and sections’ duties for superior performance for profitability and growth.
  • Receive requisitions for materials and finances from departments for considerations and approvals.
  • Supervise and monitor all ongoing projects to ensure standard to the completion stage.
  • Ensure compliance with the statutory responsibilities to the government.
  • Market the hotel to organizations, institution and multinational companies for patronage.
  • Join other strategic managers in setting various policies and ensure compliance as may be directed.
  • Any other related task.

Requirements

  • Bachelor’s Degree in relevant fields with a minimum of 10 years work experience.

Method of Application

Interested and qualified candidates should send their CV to: and copy to: and using the Job title as subject of the mail.

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