Afcon Recruit

  • Lagos


  • Permanent

  • Full-time

Job Description:

We are seeking an organized and driven Female operations officer that will effectively develop and enact company policies and increase efficiency of operations for our organization. Candidate must be a strong leader with excellent interpersonal skills and an outstanding business intellect, must also be smart, intelligent and dynamic enough to balance her role as a customer care representative and an attendant while also keeping inventory/account and a good social media marketer.

Requirements

  • Candidates should possess a Bachelor’s degree / HND / Master’s degree
  • Enjoys solving problems
  • Excellent communication skill
  • Organization and time management skills
  • Good PC Skills especially MS skills
  • Good listening skills and excellent questioning technique.
  • Bachelor’s in either Science, engineering, marine or business administration degree preferred and can be taken with at least 1-year post Nysc experience.
  • Excellent communication and people management skills.
  • Excellent organizational and time management skills.
  • Advanced proficiency in Microsoft Office package.
  • Ability to multitask and prioritize.
  • Self-starter with strong problem-solving and negotiation skills.

Duties

  • Provide support to all business units including administrative, financial and human resource departments.
  • Ensure that operational activities are executed within allotted budget and timelines.
  • Perform budget allocation and expense management for all business operational activities.
  • Conduct regular operational reviews and audits for preventive maintenance.
  • Set operational goals to meet or exceed performance expectations.
  • Provide guidance to staff in resolving operational issues and problems.
  • Ensure resource assignment, work allocation, training development and performance assessment are completed in timely manner.
  • Provide excellent customer service in order to build and maintain strong relationship with customers.
  • Conduct regular meetings with staffs to discuss about operational updates, ideas and issues.
  • Ensure customer complaints are handled and resolved accurately and quickly.
  • Develop and implement plans to improve operational effectiveness and efficiency.
  • Acute understanding of resource allocation
  • Proficiency in Microsoft Suite and other operational software
  • Experience developing and modeling human resources
  • Adept problem solver and decision maker
  • Excellent communicator both orally and written
  • Detail-oriented
  • Diligent and proactive
  • Respectful of deadlines
  • Multitasking to assist with the management of daily business activities and administrative tasks

Afcon Recruit

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