27 May 2021

Part-Time PhonePe – Senior Manager – Operations Risk/Control Management (12-15 yrs)

dailyjobsnigeria India - Oyo, Oyo State

Job Description

About PhonePe:-

PhonePe is India’s leading digital payments platform with over 230 million registered users. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments. PhonePe went live for customers in August 2016 and was the first non-banking UPI app and offered money transfer to individuals and merchants, recharges and bill payments to begin with. In 2017, PhonePe forayed into financial services with the launch of digital gold, providing users with a safe and convenient option to buy 24-karat gold securely on its platform. PhonePe has since launched Mutual Funds and Insurance productslike tax saving funds, liquid funds, international travel insurance, Corona Care, a dedicated insurance product for the COVID-19 pandemic among others. PhonePe launched its Switch platform in 2018, and today its customers can place orders on over 200 apps including Ola, Myntra, IRCTC, Goibibo, RedBus, Oyo etc. directly from within the PhonePe mobile app. PhonePe is accepted at over 11 million merchant outlets across 500 cities nationally.


At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!


Building for Scale, Rapid Iterative Development and Customer-centric Product Thinking at each step defines every day for a developer at PhonePe. Though we engineer for a 50million+ strong user base, we code with every individual user in mind. While we are quick to adopt the latest in Engineering, we care utmost for security, stability, and automation. Apply if you want to experience the best combination of passionate application development and product-driven thinking.

About the Team:

Operational Risk Management (ORM) is a function that is responsible for developing company wide Operational Risk Management Framework and overseeing its implementation across all lines of Business.

Roles and Responsibilities:

– The work is primarily led into 3 functions which are A) New Product/Process Risk Assessment for Trust & Safety team working with Product/Analytics and Ops teams, B) Internal investigation of cases, C) Identification of Gaps around existing processes and products.

– This role will be responsible for the definition of our program strategy as well as the definition and implementation and execution of this program, the governance, reporting and mitigation of the Operational Risk framework.

– Be the single point of contact to the line of business (LOB) / function on all operational risk & control agendas

– Participate in or manage projects and initiatives on risk & controls

– Understand the key processes and controls performed for the coverage area across the function.

– Pro-actively analyze operational risks to identify and make recommendations for process or control changes and system enhancements.

– Work with a wide range of cross-functional teams to conduct business impact assessments and identify critical services

– Implement Ops risk framework.

– Conduct Internal Investigations and identify the risk gaps

Role Requirements:

– Excellent negotiation skills and verbal and written communications skills

– Understanding of Financial Services regulations, Regulatory Reporting and standards with the experience of interactions with regulators

– Proven ability in delivering results in a fast-paced, rapid-growth environment

– Excellent understanding of risk and control assessment techniques

– 12 to 15 years of experience Audit, Compliance, Internal Investigations, Operational Risk Management, Internal Controls.

Women-friendly workplace:

Maternity and Paternity Benefits

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Job Categories: security-jobs. Job Types: Part-Time.


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